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Privacy Policy

Introduction & Organizational Info

We, at ADDIT.AI LTD, are dedicated to serving our customers and contacts to the best of our abilities. Part of our commitment involves the responsible management of personal information collected through our website addit.ai, and any related interactions.

Our primary goals in processing this information include:

  1. Enhancing the user experience on our platform by understanding customer needs and preferences.
  2. Providing timely support and responding to inquiries or service requests.
  3. Improving our products and services to meet the evolving demands of our users.
  4. Conducting necessary business operations, such as billing and account management.

It is our policy to process personal information with the utmost respect for privacy and security. We adhere to all relevant regulations and guidelines to ensure that the data we handle is protected against unauthorized access, disclosure, alteration, and destruction.

We do not have a designated Data Protection Officer (DPO) but remain fully committed to addressing your privacy concerns. Should you have any questions, please contact us at tom@addit.ai or +49 160 9120 4162.

Your privacy is our priority. This commitment extends to our collaboration with third-party services that may process personal information on our behalf, such as in the case of sending invoices. All activities are conducted in strict compliance with applicable privacy laws.

Scope and Application

Our privacy policy is designed to protect the personal information of all our stakeholders, including website visitors, registered users, and customers. Whether you are browsing our website, using our services as a registered user, or engaging with us as a customer, we ensure that your personal data is processed with the highest standards of privacy and security.

Data Storage and Protection

Data Storage

  • Personal information is stored in secure servers located in the European Union. For services that require international data transfer, we ensure that such transfers comply with all applicable laws and maintain data protection standards equivalent to those in our primary location.
  • We partner with reputable data hosting providers committed to using state-of-the-art security measures. These partners are selected based on their adherence to stringent data protection standards.

Data Processing Agreements

When we share your data with third-party service providers, we do so under the protection of Data Processing Agreements (DPAs) that ensure your information is managed in accordance with GDPR and other relevant data protection laws. These agreements mandate that third parties implement adequate technical and organizational measures to ensure the security of your data.

Transparency and Control

We believe in transparency and providing you with control over your personal information. You will always be informed about any significant changes to our sharing practices, and where applicable, you will have the option to consent to such changes.

Your trust is important to us, and we strive to ensure that your personal information is disclosed only in accordance with this policy and when there is a justified reason to do so. For any queries or concerns, please reach out to us at tom@addit.ai or +49 160 9120 4162.

User Rights and Choices

At ADDIT.AI LTD, we recognize and respect your rights regarding your personal information, in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

  1. Right of Access (Article 15 GDPR): You have the right to request access to the personal information we hold about you and to obtain information about how we process it.
  2. Right to Rectification (Article 16 GDPR): If you believe that any personal information we hold about you is incorrect or incomplete, you have the right to request its correction or completion.
  3. Right to Erasure (Article 17 GDPR): You have the right to request the deletion of your personal information when it is no longer necessary for the purposes for which it was collected.
  4. Right to Restriction of Processing (Article 18 GDPR): You have the right to request that we restrict the processing of your personal information under certain conditions.
  5. Right to Data Portability (Article 20 GDPR): You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit those data to another controller.
  6. Right to Object (Article 21 GDPR): You have the right to object to the processing of your personal information, including processing for direct marketing.
  7. Right to Withdraw Consent (Article 7(3) GDPR): Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
  8. Right to Lodge a Complaint (Article 77 GDPR): You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable data protection laws.

Exercising Your Rights

To exercise any of these rights, please contact us at tom@addit.ai or +49 160 9120 4162. We will respond to your request in accordance with applicable data protection laws and within the timeframes stipulated by those laws. In some cases, we may need to verify your identity to ensure the security of your personal information.

Cookies and Tracking Technologies

At ADDIT.AI LTD, we value your privacy and are committed to being transparent about our use of cookies and other tracking technologies on our website.

Understanding Cookies and Tracking Technologies

Cookies are small data files placed on your device that enable us to remember your preferences and collect information about your website usage. Tracking technologies, such as web beacons and pixel tags, help us understand how you interact with our site and which pages you visit.

How We Use These Technologies

  1. Essential Cookies: Necessary for the website's functionality, such as authentication and security. They do not require consent.
  2. Performance and Analytics Cookies: Collect information about how visitors use our website, which pages are visited most frequently, and if error messages are received. These cookies help us improve our website.
  3. Functional Cookies: Enable the website to provide enhanced functionality and personalization, like remembering your preferences.
  4. Advertising and Targeting Cookies: Used to deliver advertisements more relevant to you and your interests. They also help limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

Your Choices and Consent

Upon your first visit, our website will present you with a cookie consent banner, where you can:

  1. Accept All Cookies: Consent to the use of all cookies and tracking technologies.
  2. Reject Non-Essential Cookies: Only essential cookies will be used to provide you with necessary website functions.
  3. Customize Your Preferences: Choose which categories of cookies you wish to allow.

Changes to Our Cookie Use

We may update our use of cookies and tracking technologies to improve our services or comply with legal requirements. We will notify you of any significant changes and seek your consent where necessary.

For more detailed information, please visit our Cookie Policy.

If you have any questions about our use of cookies, please contact us.

Effective Date: 10 May 2025